Available at: Durban Campus
Programme Overview: This advanced qualification prepares competent computer technicians capable of
installing, maintaining, troubleshooting, and repairing computer hardware and software systems in
various business environments.
Duration: 2 Years | Credits: 282 |SAQA ID: 101408
What You'll Learn
- Computer hardware installation and maintenance
- Operating systems configuration and troubleshooting
- Network setup and administration
- Software installation and support
- Data backup and recovery procedures
- Cybersecurity fundamentals
- Customer service and technical communication
Minimum Entry Requirements
- NQF Level 4 NQF, Grade 12 or equivalent, with Mathematics (the college may recognise RPL against the entry requirements)
- (the college may recognise RPL against the entry requirements)
- Basic computer literacy
- Logical thinking and problem-solving skills
Career Opportunities
- IT support departments
- Computer repair services
- Network administration roles
- Technical sales positions
- Freelance IT services
Certification: QCTO Occupational Certificate.
Financial Aid: NSFAS funding available for qualifying students.
Knowledge Modules
- Introduction to Data Communication and Networking
- Basics of Computer Architecture: Hardware
- Basics of Computer Architecture: Software
- Basic Concepts of Sustainable Computer Environment and Green Technologies
- Social Media and Digital Literacy
- End User Computing
- Business communication and customer services
- Ready for work standards
Total number of credits for Knowledge Modules: 109.
Practical Skill Modules
- Troubleshoot computer and network faults
- Maintain computer and network security
- Provide support to end Users
- Install computer software and hardware
Total number of credits for Practical Skill Modules: 73.
Work Experience Modules
- Respond to user inquiries regarding fault request
- Set up equipment for users, check operating system performance and ensure proper installation of cables and software
- Processes of maintaining computer systems and peripherals
- Identify the potential green technologies, processes and procedures for cost effective application and create a sustainable computer environment to reduce e-waste
- Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities
Total number of credits for Work Experience Modules: 100. << Back |
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