Available at: Umlazi-BB Campus
Programme Overview: This comprehensive occupational qualification prepares learners to provide high-level administrative and operational support to management teams. Students master office management, project coordination, business communication, and organizational systems while developing the professional competencies essential for executive support roles.
Duration: 2 Years | Credits: 316 | SAQA ID: 101876
What You'll Learn
- Executive office administration and coordination
- Business communication and stakeholder management
- Meeting planning, facilitation and minute-taking
- Project support and workflow coordination
- Document management and information systems
- Financial administration and budget monitoring
- Human resource administration support
- Event coordination and travel management
Minimum Entry Requirements
- NQF Level 4 qualification (Grade 12 or equivalent)
- Organizational and time management skills
- Good written and verbal communication abilities
Career Opportunities
- Management Assistant in public and private sectors
- Executive Assistant to senior leadership
- Office Manager
- Personal Assistant to executives
- Administrative Coordinator
- Operations Support Specialist
- Project Administration Officer
Certification: QCTO Occupational Certificate.
Financial Aid: NSFAS funding available for qualifying students.
Knowledge Modules
- Document management and record-keeping
- Computerised Information Processing
- Resource and procurement management
- Social media and digital literacy
- Office protocol, deportment and etiquette
- Business communication and customer services
- Ready for work standards
- Basic business calculations
- Apply End User Computing
- Business documentation and design
- Meeting administration
- Introductory project management
Total number of Credits for Knowledge Modules: 106.
Practical Skill Modules
- Create a trip itinerary
- Address protocol requirements
- Determine, acquire and allocate resources for the secretarial unit
- Design and develop complex text documents
- Manage a small project
- Support the recruitment, selection and induction of secretarial staff
- Apply communication and effective customer relationships
- Organise meetings
Total number of Credits for Practical Skill Modules: 75.
Work Experience Modules
- Perform administrative and meeting support functions to support management
- Apply ready for work standards to everyday work activities
- Handle customer and client's queries and liaison in an office
- Assist in planning and coordinating at least two special events/conferences
- Procure and allocate resources
- Manage a paperless office
- Apply supervisory skills to coordinate and direct clerical staff activities
- Prepare a trip itinerary
Total number of Credits for Work Experience Modules: 135. << Back |
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